So after three days of their systems being down, I finally reached Blue Shield on Friday and got them to “cancel” my insurance. I even went into the system and removed “autopay”.
Today I find out that they charged me for the next month anyway, even though it says “canceled” in the system [ yes i had confirmed with the guy i wouldn’t get charged ].
So when I go to call them, after I waste some time going through their automated system, I end up at a “busy-signal” dial tone straight from the early 90s.
[ In hindsight, getting out is harder than it was getting in ]